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What We Mean When We Talk About Warmth

Posted by KNP Communications on January 31, 2017  /   Posted in Uncategorized

We look for warmth in every person we meet. From the moment we lay eyes on a stranger, we search for signs of friend or foe. But warmth is about far more than first impressions. It’s the critical lubricant for our social interactions that makes cooperation and trust possible. So what is it?

Warmth is more than smiling or being nice to others. It is the feeling you get when you recognize shared interests and concerns, or when you sense you are on the same team as someone else. Depending on the context and the culture, there are lots of different ways that people express warmth.

This is particularly true in professional settings. Renu Rayasam of the BBC interviewed KNP Managing Partner Matt Kohut for this piece about warmth in the workplace.

Patti Smith on Stage Fright

Posted by KNP Communications on December 15, 2016  /   Posted in Uncategorized

Almost everybody struggles with nerves and anxiety when facing high-stakes moments, whether it’s delivering a toast at a wedding, pitching a new idea to a potential backer, or interviewing for a job. This piece by Patti Smith about her bout of stage fright while singing at the Nobel Prize ceremony in Stockholm is an honest and beautiful reminder of what it means to be human in front of others.

Harvard Business School Case Study about KNP

Posted by KNP Communications on January 21, 2016  /   Posted in Uncategorized

Harvard Business School professor Amy Cuddy discussed KNP’s coaching methods in this talk on January 20, 2016 about some of the concepts covered in her book Presence.  Amy first wrote about KNP in her 2010 business school case study “Congressional Candidate Dan Silver and KNP Communications,” and we have been honored to serve as guest speakers in her class discussions of the case on several occasions.

The Story of Strength + Warmth: A TEDx Talk

Posted by KNP Communications on January 08, 2016  /   Posted in Uncategorized

One of the keys to being a more effective communicator is understanding how other people judge your character. The two qualities that shape those judgments are strength and warmth. This was the premise that Matt Kohut and John Neffinger explored in depth in Compelling People: The Hidden Qualities That Make Us Influential. Now Matt has summed it up in a TEDx talk delivered in Boston in November 2015.

MK TEDx smiling

Harvard Business Review cover story: “Connect, Then Lead”

Posted by KNP Communications on October 26, 2013  /   Posted in 2013, News

KNP founding partners Matt Kohut and John Neffinger co-authored “Connect, Then Lead,” which was the cover story of the July-August 2013 issue of Harvard Business Review, with Professor Amy Cuddy of Harvard Business School. This article offers an overview of the strength and warmth framework that is the basis for Matt and John’s book Compelling People.

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